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Free standard shipping on orders over $40
Same-day shipping by ordering before 4pm AEST.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Lifetime* Warranty For products whose packaging is marked with our Lifetime Warranty Logo when sold through authorized retailers, we warrant our consumer products to be defect free both in materials and workmanship that result in failure during normal usage. This warranty begins at the time of original retail purchase and is extended to the original end-user purchaser. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. Raptic will not be liable for any indirect, incidental, or punitive damages arising from the use of this product. This Limited Warranty does not cover: Normal wear and tear Damage to any non-Raptic product used in connection with this product Misuse, unauthorized modifications, and external causes such as acts of nature Damage caused by accident, abuse, misuse or modification of the Product Scratching or surface damage to any non-Raptic product No Other Warranties To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Raptic specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Raptic cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Raptic reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Making a Warranty Claim You can begin a warranty claim by contacting our Customer Service Team. Click here to email to our Customer Service Team. Raptic will, at its discretion, ship a replacement to you postage paid. The offer of postage-paid shipping applies to warranty replacements shipped to the same country where purchase was made. All returns and warranty claims must be acknowledged and approved by Raptic before sending the product to us. Raptic reserves the right to send you a replacement product that is the same or of a similar style, or a substitute equivalent that may not be of like kind. Replacement products are warranted as above for the remainder of the original applicable product warranty period. If the product is exchanged, the replacement product becomes your property and the product becomes Raptic's property. Raptic is not liable for products that are damaged or lost in transit to Raptic if shipped other than with our prepaid return label..
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Using a combination of hard polycarbonate, soft rubber and anodized aluminum, our Raptic Shield phone case is the best protection you could ever want for your Galaxy Note 10 Plus. We use machined metal to give your case a solid foundation that offers military-grade drop protection from six to 13 feet on concrete, while still maintaining a sleek style to match your refined-but-edgy taste. That's why we back it with clear polycarbonate so you can show off your iPhone while keeping it safe and secure.
But you know what they say”it's what's on the inside that counts. Inside our cases you’ll find soft rubber that acts as shock absorption for falls, and insulated protection from the metal frame—so your Galaxy Note 10 Plus won’t feel a thing if it takes a tumble. And don’t worry about screen damage. We’ve added a raised lip to keep it safe from front-faced drops and surface scratches. As if that’s not enough, we’ve created an integrated sound channel to amplify the bottom speaker, which redirects sound to the front of your Galaxy Note 10 Plus so you get the best multi-media experience. And with five colors to choose from, we made sure to make our case with simple snap-on construction so you can swap ‘em out to suit your style. The only question now is, which one will you start with?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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