Warranty

Authorised Retailers:

247deals_au

BeautyCase

Casphones

Hoco Australia

iFace Australia

KGElectronics

MobileBeats

MobileTechnica

Oz2Retailers

Phone Planet 

Syntricate

System Technology Services (stsbiz)

Telstra

Yes Optus


Unauthorized Sellers:

If you purchased a X-Doria or Defense product from an unauthorized reseller, your X-Doria product warranty will not be valid. If you have any questions about a particular seller of X-Doria product, please contact our customer service team prior to making a purchase. 


The following stores have NOT been authorized to sell X-Doria products (this list is not inclusive of ALL unauthorized resellers):

Kiosks and Online Australia wide:

CrazyParts.com.au

Polar Tech


Tasmania

ITech Phonez

Icare

Mr. Phone Repairs

Phonez

Phonez 4 U

 

Vodafone

QLD 

Logan Hyperdome

HappyTel

eBay

auzieselling 

helloaccessories

hosanna2007

foneking

min_cas

 

Amazon: 

angusworld

Archie International

blessmobile

 

Westfield Kiosks:

D2 Mobile Northland

Case 2 Go QV

Pak Mobile (Box Hill)

Pak Mobile (Brandon Park)

Pak Mobile (Dandenong Plaza)

Pak Mobile (CBD QV)

Pak Mobile (Eastland)

Pak Mobile (Geelong Corio)

Pak Mobile (Westfield Fountian Gate)

Pak Mobile (Glen Waverley)

Procase (Hawthorn, Victoria)

Procase (Malvern, Victoria)

Procase (Camberwell, Victoria)

Fone King (Westfield Sydney)

Fone King (Bondi Junction Westfield)

Fone King (Burwood Westfield)

Fone King (Castle Towers)

Fone King (Miranda Westfield)

Fone King (QVB)

Fone King (Tuggerah Westfield)

Fone King (Warringah Westfield)

Fone King (Brisbane Myer)

Fone King (Carindale Westfield)

Fone King (Chermside Westfield)

Fone King (Penrith Westfield)

SunShine Communication (Cairns)

SunShine Communication (Erina)

SunShine Communication (Penrith Westfield)

SunShine Communication (Wetherill Park)

Skyline Mobile AU

Mobile Repair Central (Macarthur Square Shop)

Mobile Repair Central (Charlestown Square Shop)

Mobile Repair Central (Stockland Green Hill)

Mobile Empire

On The Go Repairs & Accessories (Waverley Gardens Shopping Centre)

 

One-Year* Warranty

For products whose packaging is marked with our One-Year Warranty Logo when sold through authorized retailers, we warrant our consumer products to be defect free both in materials and workmanship that result in failure during normal usage.

This warranty is extended to the original end-user purchaser, beginning at the time of retail purchase. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. X-Doria Australia will not be liable for any indirect, incidental, or punitive damages arising from the use of this product.

 

This Limited Warranty does not cover:

  • Normal wear and tear
  • Damage to any non-X-Doria product used in connection with this product
  • Misuse, unauthorized modifications, and external causes such as acts of nature
  • Damage caused by accident, abuse, misuse or modification of the Product
  • Scratching or surface damage to any non-X-Doria product

 

Lifetime* Warranty

For products whose packaging is marked with our Lifetime Warranty Logo when sold through authorized retailers, we warrant our consumer products to be defect free both in materials and workmanship that result in failure during normal usage.

This warranty begins at the time of original retail purchase and is extended to the original end-user purchaser. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. X-Doria Australia will not be liable for any indirect, incidental, or punitive damages arising from the use of this product.

 

This Limited Warranty does not cover:

  • Normal wear and tear
  • Damage to any non-X-Doria product used in connection with this product
  • Misuse, unauthorized modifications, and external causes such as acts of nature
  • Damage caused by accident, abuse, misuse or modification of the Product
  • Scratching or surface damage to any non-X-Doria product

 

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. X-Doria specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If X-Doria cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No X-Doria reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

 

Making a Warranty Claim

You can begin a warranty claim by contacting our Customer Service Team.

Click here to email to our Customer Service Team.

X-Doria Australia will, at its discretion, ship a replacement to you postage paid.  The offer of postage-paid shipping applies to warranty replacements shipped to the same country where purchase was made. All returns and warranty claims must be acknowledged and approved by X-Doria Australia before sending the product to us. X-Doria Australia reserves the right to send you a replacement product that is the same or of a similar style, or a substitute equivalent that may not be of like kind. Replacement products are warranted as above for the remainder of the original applicable Product warranty period. If the product is exchanged, the replacement product becomes your property and the product becomes X-Doria Australia's property.

X-Doria Australia is not liable for Products that are damaged or lost in transit to X-Doria Australia if shipped other than with our prepaid return label.

 

* Please see individual product page for warranty provided

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